National Careers Service

The National Career Service offers free and impartial information, advice and guidance to help you with your decisions about careers, courses and work. Whatever stage you have reached in your career their qualified careers advisers are here to help. The service is available to anyone in England aged over 13.

The National Careers Service continue to support customers who have been affected by COVID-19 through a range of accessible delivery including one-to-one sessions via telephone, webinars and other digital channels.

Call 0800 100 900 (10am-8pm 7 days a week),

Preparing for work

The National Careers Service provide free personalised information, advice and guidance to help you get into work or progress in your career. We do this by helping you:

• Explore your career options
• Understand the local job market
• Develop or enhance your CV
• Search and apply for local jobs
• Identify local opportunities including volunteering
• Develop your interview skills
• Apply for training and online learning
• Build your confidence.

The National Careers Service website offers online tools such as skills assessments to match your skills to jobs that might suit you, as well as a careers advice section with advice on CVs and interview techniques and how to look for jobs.

The Skills Toolkit is a new online platform, giving you easy access to free, high quality digital and numeracy courses to help you build up your skills, progress in work and boost your job prospects. The platform offers a range of courses at all levels, from introductory to advanced and it’s open to everyone.

National Careers Service careers advisers can help you plan for your future, be more confident about your skills and more prepared to deal with changes you can’t predict.

To speak to a qualified careers adviser, call the helpline on 0800 100 900 open 10am-8pm 7 days a week or use our webchat service on their website: https://nationalcareers.service.gov.uk

Support Services

The National Careers Service provides free personalised information, advice and guidance to help you make decisions, whether you are looking for work or training, considering a career change or facing redundancy.

If you have been made redundant or are at risk of redundancy our qualified advisers can help you:

• Identify your transferable skills and strengths
• Create a targeted action plan
• Identify retraining needs
• Find courses and training
• Develop your employability skills
• Find and apply for local opportunities.

The National Careers Service website offers advice if you lose your job as well as a careers advice section and online tools to help you assess your skills and find work and learning.

They help local employers making redundancies to support their staff and ensure a smooth transition into new work. Find out more about our Regional Redeployment Service in association with local LEPs.

The National Careers Service work alongside other partners in the region to offer a unified approach and to ensure you receive the help and support you need.

To speak to a qualified careers adviser, call the National Careers Service helpline on 0800 100 900 open 10am-8pm 7 days a week or use our webchat service on our website: https://nationalcareers.service.gov.uk/